I'd like to appeal the adjustment. Can I do so?Last Updated: November 05, 2018
Unfortunately, you can’t appeal the adjustment. Please be assured that we have applied due diligence in reviewing the traffic in your account. A negative adjustment is issued when we find invalid clicks in your account, when we find activity that’s not in compliance with our terms, if your performance consistently does not deliver sales, or when merchants are unable to pay for the traffic delivered through our platform.